End User License Agreement (EULA)
Software license terms and conditions for BharatERP users
October 17, 2025
License at a Glance
Single User License
One license per authorized user
No Redistribution
Cannot share or resell the software
Protected IP
All rights reserved by OPENLOGIC
Legal Binding
Enforceable under Indian law
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Important Legal Notice
This End User License Agreement (EULA) is a legal contract between you and OPENLOGIC BUSINESS SOLUTIONS PVT LTD. By installing or using BharatERP software, you agree to be bound by these terms.
Acceptance of Terms
- By clicking "I Accept," installing, or using BharatERP, you acknowledge that you have read and agree to this EULA
- You confirm that you have the legal authority to enter into this agreement
- If accepting on behalf of a company, you warrant that you have authority to bind that entity
- If you do not agree to these terms, do not install or use the software
Definitions
- "Company" – OPENLOGIC BUSINESS SOLUTIONS PVT LTD
- "Software" – BharatERP application and all related components
- "Documentation" – User manuals, help files, and technical specifications
- "End User" – Individual or entity using the software
- "License Key" – Unique activation code provided upon purchase
- "Updates" – Software improvements, patches, and new versions
Grant of License
Subject to your compliance with this EULA, Company grants you a limited license to:
Permitted Uses:
- Install and use the Software on authorized devices
- Use for legitimate business operations
- Create data backups for security purposes
- Access updates and support services
License Scope:
- Single-user or multi-user (as purchased)
- Valid for the purchased license period
- Geographic restrictions may apply
- Number of users limited by license type
License Restrictions
Distribution & Copying:
- Distribute, sell, or rent the Software
- Make copies except for backup purposes
- Share license keys with unauthorized users
- Sublicense or transfer rights to third parties
Modification & Reverse Engineering:
- Modify, adapt, or create derivative works
- Reverse engineer, decompile, or disassemble
- Remove or alter copyright notices
Misuse & Illegal Activities:
- Use for illegal or fraudulent purposes
- Circumvent security measures or limitations
- Use beyond the scope of purchased license
- Interfere with licensing mechanisms
Competitive Activities:
- Develop competing software products
- Benchmark against competitors without permission
- Extract algorithms or business logic
Intellectual Property & Ownership
Company Ownership:
- All rights, title, and interest in the Software remain with Company
- BharatERP trademarks, logos, and brand names are Company property
- Source code, algorithms, and proprietary methods are confidential
- This EULA grants usage rights only, not ownership
Your Data:
- You retain ownership of all data you enter into the Software
- You can export your data at any time
- Company does not claim ownership of your business data
Third-Party Components:
Some Software components may be licensed from third parties under separate terms.
Applicable third-party licenses are available in the Software documentation.
Installation & System Requirements
Installation Guidelines:
- Download only from official BharatERP channels
- Use only legitimate license keys
- Install antivirus software and keep it updated
- Restrict installation to authorized personnel
System Requirements:
- Windows 10/11 or compatible OS
- Minimum 4GB RAM (8GB recommended)
- At least 2GB available disk space
User Responsibilities:
- Maintain regular data backups
- Keep Software updated to latest version
- Protect login credentials and license keys
- Monitor for unauthorized access or use
Network & Internet:
- Internet connection for activation and updates
- Cloud features require stable internet
- Secure network recommended for business use
Updates & Maintenance
Software Updates:
- Company may provide updates, patches, and new versions
- Security updates are highly recommended
- Minor updates typically provided at no additional cost
- Major version upgrades may require separate purchase
Update Policy:
- You'll be notified of available updates
- Updates can be downloaded from official channels
- Refusing critical security updates may void support
Maintenance Windows:
Scheduled: Sundays 2:00-4:00 AM IST
Emergency: As needed with notice
Duration: Usually under 2 hours
Warranty Disclaimer
No Warranties:
- No warranty of merchantability or fitness for purpose
- No guarantee of uninterrupted or error-free operation
- No warranty that Software will meet your requirements
- No warranty against data loss or corruption
Best Efforts:
- We strive to provide reliable software
- Bugs and issues are addressed promptly
- Support available during business hours
- Regular updates improve functionality
Statutory Rights: This disclaimer does not affect any statutory rights you may have under applicable consumer protection laws. Some jurisdictions do not allow exclusion of implied warranties, so some limitations may not apply to you.
Limitation of Liability
Excluded Damages:
- Indirect, incidental, or consequential damages
- Loss of profits, revenue, or business opportunities
- Loss of data or business interruption
- Punitive or exemplary damages
Liability Limitations:
- Maximum liability: amount paid in last 12 months
- Claims must be filed within one year
- Limitations apply regardless of legal theory
- Applies to Company, affiliates, and suppliers
Termination of License
Termination by You:
- You may terminate by uninstalling the Software
- Destroy all copies and documentation
- Notify Company of termination in writing
Termination by Company:
- Immediately for breach of EULA terms
- For non-payment after 30-day notice
- For misuse or unauthorized distribution
Effect of Termination:
- All rights under this EULA cease immediately
- You may export your data before termination
- No refunds for terminated licenses
- Confidentiality obligations survive termination
Grace Period:
30-day grace period for payment issues before termination (first offense only).
Export Compliance & Regulations
- Software may be subject to Indian and international export control laws
- You agree to comply with all applicable export regulations
- Software may not be exported to prohibited countries or entities
- Additional restrictions may apply based on end-use and end-user
- Export licenses may be required for certain jurisdictions
Governing Law & Jurisdiction
- This EULA is governed by the laws of India
- Exclusive jurisdiction: Courts of Guwahati, Assam, India
- Disputes should first be resolved through good faith negotiation
- Mediation preferred before litigation
- English language version prevails over translations
Dispute Resolution:
Step 1: Direct negotiation (30 days)
Step 2: Mediation (60 days)
Step 3: Court proceedings
Support Services
Included Support:
- Technical support during business hours
- Access to documentation and knowledge base
- Software updates and patches
- Email support with response SLA
Support Limitations:
- Business hours: 10 AM - 8 PM, Monday-Saturday
- No support for modified or unauthorized software
- Third-party software issues excluded
Support Channels:
Email: support@bharaterp.com
Phone: +91 7636969184
Help Portal: help.bharaterp.com
Contact Information
Legal & Licensing Inquiries:
OPENLOGIC BUSINESS SOLUTIONS PVT LTD
legal@bharaterp.com
Guwahati, Assam, India
+91 7636969184
EULA Updates:
This EULA may be updated periodically. Continued use constitutes acceptance of changes.
Current Version: 2.1
End User License Agreement Acceptance
By checking this box, you acknowledge that you have read, understood, and agree to be bound by this EULA.
EULA Version 2.1 - Last Updated: October 17, 2025