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Cookie Policy
Understanding how we use cookies and tracking technologies on BharatERP
Estimated reading time: 6 minutes
Last Updated:
October 17, 2025
October 17, 2025
Cookies at a Glance
Essential Only
Required cookies for functionality
Full Control
Manage preferences anytime
Analytics
Improve user experience
No Tracking
No cross-site tracking
About This Policy
This Cookie Policy explains how BharatERP uses cookies and similar technologies when you visit our website or use our software. We believe in transparency about data collection and want you to understand how cookies work.
1
What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Key Characteristics:
- Small text files (typically less than 4KB)
- Stored locally on your device by your web browser
- Can have expiration dates or be session-only
- Cannot access files on your computer or install malware
- Cannot identify you personally unless you provide such information
Similar Technologies:
- Local Storage
- Session Storage
- Web Beacons
- Pixels
2
Why We Use Cookies
We use cookies to enhance your experience with BharatERP and provide better services:
Functionality Benefits:
- Keep you logged in during your session
- Remember your preferences and settings
- Store language and region preferences
- Maintain items in your cart or forms
- Provide security features and fraud prevention
Analytics & Improvement:
- Understand how you use our website
- Count visitors and measure popular features
- Identify and fix technical issues
- Improve website performance and speed
- Develop new features based on usage patterns
3
Types of Cookies We Use
We categorize cookies based on their purpose and functionality:
Essential
Strictly Necessary
Required for website functionality
- Cannot be disabled
- Security and authentication
- Basic website operations
Preferences
Functional
Remember your choices and settings
- Optional (can be disabled)
- Language preferences
- Theme and display settings
Analytics
Performance
Help us improve website performance
- Optional (can be disabled)
- Usage statistics
- Performance monitoring
Marketing
Advertising
Deliver relevant advertisements
- Optional (can be disabled)
- Targeted advertising
- Remarketing campaigns
4
Essential Cookies
Always Active: These cookies are necessary for basic website functionality and cannot be disabled.
| Cookie Name | Purpose | Duration | Type |
|---|---|---|---|
bharaterp_session |
Maintains user session and login state | Until browser closes | Session |
csrf_token |
Security protection against CSRF attacks | Until browser closes | Security |
cookie_consent |
Remembers your cookie consent preferences | 1 year | Persistent |
load_balancer |
Ensures consistent server routing | Until browser closes | Technical |
5
Analytics Cookies
Optional: These cookies help us understand website usage and can be disabled.
| Service | Purpose | Duration |
|---|---|---|
| Google Analytics | Website traffic analysis and user behavior | 2 years |
| Hotjar | Heatmaps and user session recordings | 1 year |
| Internal Analytics | Custom usage metrics and feature adoption | 6 months |
What We Track:
- Pages visited
- Time spent on site
- Click patterns
- Device information
- Geographic location
6
Preference Cookies
These cookies remember choices you make to improve your experience:
| Preference Type | Cookie Name | Duration |
|---|---|---|
| Language Selection | user_language |
1 year |
| Theme Preference | theme_mode |
6 months |
| Dashboard Layout | dashboard_config |
3 months |
| Notification Settings | notification_prefs |
1 year |
Benefits:
- Consistent language
- Saved theme choices
- Custom layouts
- Notification preferences
7
Marketing Cookies
Your Choice: Marketing cookies are optional and help us show you relevant content.
What Marketing Cookies Do:
- Show relevant advertisements based on interests
- Enable remarketing to previous visitors
- Measure advertising campaign effectiveness
- Create audience segments for better targeting
Third-Party Services:
- Google Ads & Google Analytics
- Facebook Pixel
- LinkedIn Insight Tag
Opt-Out Options:
- Disable in cookie preferences
- Browser ad-blocking settings
- Industry opt-out tools
Important Note:
Disabling marketing cookies won't stop all ads, but they will be less relevant to your interests.
8
Third-Party Cookies
Some cookies are set by third-party services we use to enhance functionality:
Google Services
- Analytics tracking
- Maps integration
- Web fonts
- reCAPTCHA security
Payment Gateways
- Secure payment processing
- Fraud prevention
- Transaction validation
- Identity verification
Support & Chat
- Live chat functionality
- Support ticketing
- User identification
- Chat history
Third-Party Privacy Policies:
Each third-party service has its own privacy policy. We recommend reviewing them for complete understanding of their data practices.
9
Managing Your Cookie Preferences
You have full control over cookie settings and can change your preferences anytime:
Cookie Preference Center:
- Access through the cookie banner on first visit
- Use the "Cookie Settings" link in our footer
- Enable or disable cookie categories
- Save preferences for future visits
What You Can Control:
- Essential: Always required (cannot be disabled)
- Functional: Enable/disable preference cookies
- Analytics: Allow/block performance tracking
- Marketing: Control advertising cookies
Current Settings:
Essential Always Active
Functional Enabled
Analytics Enabled
Marketing Disabled
10
Browser Cookie Settings
You can also manage cookies directly through your web browser:
Google Chrome
- Click the three dots menu → Settings
- Go to Privacy and Security → Cookies
- Choose your cookie preferences
- Manage exceptions and blocked sites
Mozilla Firefox
- Open menu → Options → Privacy & Security
- Find Cookies and Site Data section
- Click "Manage Data" to view cookies
- Set cookie blocking preferences
Safari
- Safari menu → Preferences → Privacy
- Choose cookie blocking level
- Click "Manage Website Data"
- Remove specific site cookies
Microsoft Edge
- Three dots menu → Settings
- Privacy and Security → Cookies
- Choose blocking level
- View and delete stored cookies
Note: Blocking all cookies may affect website functionality and your user experience.
11
Mobile Device Settings
iOS Devices
- Safari Settings: Settings → Safari → Privacy & Security
- Block Cookies: Toggle "Block All Cookies"
- Clear Data: Advanced → Website Data → Remove All
- Tracking Prevention: Prevent Cross-Site Tracking
Android Devices
- Chrome Settings: Chrome → Settings → Privacy
- Cookie Settings: Site Settings → Cookies
- Clear Data: Privacy → Clear Browsing Data
- Ads: Google Settings → Ads → Opt out
12
Cookie Consent & Compliance
Legal Compliance:
- GDPR (General Data Protection Regulation) compliant
- Indian Information Technology Act compliance
- ePrivacy Directive adherence
- CCPA (California Consumer Privacy Act) consideration
Consent Management:
- Explicit consent for non-essential cookies
- Consent records maintained
- Easy withdrawal of consent
- Consent renewal when needed
Your Rights:
- Right to information
- Right to refuse
- Right to withdraw
- Right to complain
13
Policy Updates
- We may update this Cookie Policy periodically to reflect changes in technology or regulations
- Significant changes will be announced via email and website notifications
- Updates take effect 30 days after publication unless immediate compliance is required
- We encourage you to review this policy regularly
- The "Last Updated" date shows when the policy was last modified
14
Contact Us About Cookies
Cookie Questions & Support:
Privacy Team:
privacy@bharaterp.com
privacy@bharaterp.com
Support:
support@bharaterp.com
support@bharaterp.com
Phone:
+91 7636969184
+91 7636969184
Address:
OPENLOGIC BUSINESS SOLUTIONS PVT LTD
Guwahati, Assam, India
OPENLOGIC BUSINESS SOLUTIONS PVT LTD
Guwahati, Assam, India
Quick Actions:
Cookie FAQ
Essential cookies are required for basic functionality. Disabling functional cookies may reset your preferences, while blocking analytics cookies won't affect functionality but limits our ability to improve the service.
Third-party cookies (like Google Analytics) can track across sites. We only use them for legitimate purposes like analytics and our marketing. You can disable these in your cookie preferences or browser settings.
You can refuse non-essential cookies, but essential cookies are required for login, security, and basic functionality. Without these, BharatERP won't work properly.
It varies by cookie type: Session cookies expire when you close your browser, while persistent cookies have set expiration dates (ranging from days to years). You can see specific durations in our cookie tables above.
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Last Updated: October 17, 2025